New Arbitrail Ava, AI agents now available

The smarter way to scale your team

Cut hiring costs by 60%. Deploy pre-vetted talent in 5 days.
Stay fully compliant across Southeast Asia, all through a single trusted partner.

JS
MR
AC
RP
KL
Trusted by 370+ professionals across 8+ global clients
Satisfaction
97%↑ 2.4%
Cost saved
−60%monthly
app.arbitrail.com/dashboard
A
Arbitrail
Overview
Team (370)
Payroll
Inbox
Compliance

Operations Overview

Active Staff
370
↑ 12%
Campaigns
20
↑ 4
Satisfaction
97%
↑ 2.4%
Cost Saved
$1.2M
↑ 18%
Team growth · Last 6 months
Active Onboarding
JS
Jana Santos
Active · Engineering
MR
Marco Reyes
Active · QA
AC
Anna Cruz
Active · Data

Trusted by leading travel & tech companies

0+
Skilled professionals deployed worldwide
0%
Average cost savings vs. in-house hiring
0d
Average onboarding time for new roles
0%
Client satisfaction across all engagements
Why Arbitrail

Three challenges we solve
before you can even ask

Companies come to us when traditional hiring breaks down. Here's what we fix.

Save money

Hiring an in-house team means salaries, benefits, HR overhead, and facilities. With Arbitrail, you pay one predictable monthly fee.

−60% average monthly cost vs. US in-house hire

Scale faster

Recruitment takes 60+ days. Our pre-vetted talent pool and EOR infrastructure means your team is live and productive in 5.

5 days average onboarding, not months

Stay compliant

Every hire across SE Asia is fully compliant, payroll, taxes, benefits, labor law. You never set up a legal entity.

100% compliance across 5 countries
Our Services

Four service segments.
One trusted partner.

Each Arbitrail segment is purpose-built for a specific operational need. Use one or combine them for end-to-end growth.

Arbitrail Scale

Hire fast, no entity needed

We handle HR, payroll, compliance, and onboarding so you can focus on running your business. Pre-vetted talent, fully integrated into your team.

  • Employer of Record, hire in 5+ countries without a legal entity
  • All-in-one payroll, benefits & compliance
  • Transparent, predictable pricing
  • Scalable up or down as your needs change
Arbitrail CxaS

Run your CX 24/7

Full-spectrum CX operations with amendments, escalations, supplier coordination, and multi-tier support, available 24/7 across languages.

  • Amendments & service corrections
  • In-house escalation handling
  • Retention & loyalty programs
  • 24/7 multi-language support
Arbitrail Ava

Automate repetitive work

Ava is our AI engine that automates complex workflows, handles customer interactions, and gets smarter with every engagement. Human-level quality, machine scale.

  • 6 specialized AI agents from support to sales
  • Adaptive learning that improves over time
  • Seamless CRM & platform integration
  • Full auditability and human oversight
Arbitrail Core

Set up & run in SG or PH

End-to-end infrastructure, compliance, and operational support for companies operating in or expanding into Singapore and the Philippines. From incorporation to running daily ops.

  • Company registration & incorporation support
  • Office leasing, registered address & facility support
  • Corporate secretary & nominee director services
  • Accounting, annual financials & business audits
Pricing

See exactly how much you could save

Customers typically save 62% vs. US in-house hiring. Drag the slider to see your estimated monthly savings, based on real-world deployment data across 8 clients.

Transparent flat monthly fee, no hidden costs
Includes payroll, benefits, HR & compliance
Scale up or down with 30 days notice
Get a custom quote
Compare your costs
Experience level
Team size 5 agents
Your in-house cost / agent / month $5,000
In-house
$25,000
Arbitrail
$8,000
You save
$17,000

68% less than equivalent in-house team · $204,000 saved annually

How this compares
US in-house team $25,000/mo
Typical BPO incumbent $12,500/mo
Arbitrail $8,000/mo
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How it works

From signed contract
to scaled operations

A structured, nine-stage onboarding and operations playbook, from pre-launch alignment through go-live and ongoing growth.

Most clients live in week 1 Phases 4-9 happen while you're already running. Your hands-on time is concentrated in stages 1-3.
Phase 01
Foundation
1

Pre-onboarding

  • Contracts signed (MSA, SOW, KPIs)
  • System access & data
  • Owners & communication channels
  • Gantt chart & timelines
  • Initial documentation
2

Kickoff meeting

  • Introductions & roles
  • Deliverables & milestones
  • Risks & rewards
  • Reporting structures
  • Success metrics for full go
3

Knowledge & documentation

  • Training models
  • Workshops & deep dives
  • Standards
  • Exception handling defined
  • QA standards & escalations
Phase 02
Activation
4

Team allocation & training

  • Team allocations
  • Trainings (product, process, tools, compliance)
  • Agent evaluations
  • Assessments
  • Agent certification
5

Systems & integrations

  • All accounts activated
  • Configuration testing
  • Integrations done & verified
  • Final fixes before go-live
6

Soft launch

  • Limited volume agreed
  • Daily performance monitoring
  • Rapid issue tracking & resolution
  • SLA variance during pilot (10%)
  • Client approval for full go
Phase 03
Operations & growth
7

Full go-live

  • Full ownership to delivery team
  • SLAs & KPIs consistently met
  • Weekly / monthly review meetings
  • Escalation procedures live
  • Realtime monitoring running
8

Optimizations

  • SLA stability achieved (30d / 60d)
  • QA scores at benchmark
  • Process improvements implemented
  • Client satisfaction scoring
9

Improvements & growth

  • Quarterly business reviews (QBRs)
  • Innovation roadmap & new value
  • Expansion protocols & models
Arbitrail Ava · AI Engine

AI agents that work alongside your team

Ava handles repetitive, high-volume tasks at human-level quality. She learns from every interaction, integrates with your stack, and operates 24/7, so your people can focus on work that matters.

Customer Support
Appointment Setting
Revenue Improvement
Answering Service
IT Support
Chat Support
Currently handling 3.2M+ interactions/month across 8 client teams
Deploy Ava for your team
A
Ava · AI Agent
Customer Support specialist
Online
A
Hi! I reviewed your booking with ref #BK-28491. I found a discrepancy in the hotel confirmation, let me resolve it right now.
C
How long will this take?
A
I've corrected the HCN and notified the supplier. Your new confirmation will arrive in under 2 minutes. ✓
38s
Resolution time
97%
First-contact accuracy
24/7
Always on
Arbitrail Core · Asia Entry

Open in Asia in weeks,
not months

Most companies spend 6+ months and three law firms setting up across Southeast Asia. We deliver entity formation, hiring, banking, and compliance in a single engagement, across five markets.

Time to operating
Typical Asia entry
3 law firms · ~26 weeks
Discovery
Entity
Banking
Hiring
Compliance
Wk 0Wk 26+
Arbitrail
one engagement · 4-8 weeks
Wk 0Wk 8
Entity Banking Hiring Compliance in parallel
Markets live
🇸🇬 Singapore HQ
🇵🇭 Philippines
🇮🇩 Indonesia
🇲🇾 Malaysia
🇻🇳 Vietnam
5 markets · live operations

Markets we open in

Each market has its own legal stack, talent pool, and tax reality. We map your goals to the right entry point.

🇸🇬
Setup ready

Singapore

1-2 weeks setup17% corp tax

Regional HQ, finance, and IP hub. Best for holding companies, regional treasury, and licensing.

🇵🇭
Setup ready

Philippines

4-6 weeks setup25% corp tax

English-fluent talent at scale. Best for customer ops, BPO, content moderation, and support.

🇮🇩
Setup ready

Indonesia

6-8 weeks setup22% corp tax

SE Asia’s largest market, 270M+ consumers. Best for B2C scale and digital-first plays.

🇲🇾
Setup ready

Malaysia

4-6 weeks setup24% corp tax

Bilingual workforce, strong infra. Best for fintech, Islamic finance, and shared services.

🇻🇳
Setup ready

Vietnam

6-10 weeks setup20% corp tax

Manufacturing & engineering hub. Best for production, R&D, and tech delivery centers.

Everything for entry & ongoing operations

One engagement, end-to-end, from selecting the right market to running your books five years in.

01

Plan & Strategy

~ 1-2 weeks
  • Market & entity selection
  • Holding structure design
  • Tax & transfer pricing
  • Risk & entry-mode review
02

Set Up

~ 2-6 weeks
  • Company registration
  • Office leasing & addresses
  • Nominee director
  • Banking & payments
03

Hire & Operate

Ongoing
  • Recruitment & EOR
  • Payroll & benefits
  • Work permits & visas
  • Full-site management
04

Comply & Audit

Ongoing
  • Accounting & reporting
  • Audit & compliance
  • Secretary & filings
  • QA & business audit
Client stories

Why travel & tech teams
choose Arbitrail

Real results from companies that moved fast with our help.

Travel Tech
55%
lower cost than in-house team

“Arbitrail let us scale from 2 to 40 customer service agents in under a month. The quality is on par with our in-house team, at 55% of the cost.”

RS
Roy Shechtman
COO · Travel tech startup
Case study →
Fintech
2 weeks
live across 3 SE Asian markets

“We needed compliance across 3 SE Asian markets fast. Arbitrail had us fully set up in 2 weeks, no legal entities, no payroll headaches, nothing.”

ML
Maya Levi
VP Operations · Fintech
Case study →
SaaS · CX
70%
of L1 support tickets handled by Ava

“Ava handles 70% of our first-tier support tickets now. Our human team works on harder problems, our customers get instant responses. It’s a clear win.”

DK
David Kim
Head of CX · SaaS company
Case study →
About Arbitrail

Values that shape
every client relationship

Six commitments we make to every team we work with, not aspirational, operational.

Accountability

Full ownership of every outcome. Fixed scope, measurable deliverables, no shifting goalposts.

Integrity

Transparent pricing, plain-language contracts, no hidden fees. The number we quote is the number you pay.

Teamwork

Direct Slack channel into your delivery team. Time-zone-blended ops so your morning starts with progress.

Client-First

Pricing tied to your business outcomes, not our headcount. Misaligned incentives, eliminated.

Versatility

Custom workflows built around your stack and SOPs. We adapt to you, not the other way around.

Respect

Teams across five countries with equal-pay commitments and a culture that keeps senior people for years.

Common questions

Before you book a call

The questions clients ask us most. If something else is on your mind, just email and we'll answer the same day.

What's the contract length?
After POC, Fixed term. 30 days notice to scale down, 90 days notice to end. No multi-year lock-ins, no early-termination fees.
What if the people aren't a fit?
Unlimited free replacement, no questions asked. Typically 5-10 days from the same vetted pool.
Who owns the IP and work product?
You do. Every contract assigns IP, code, content, and work product to you on day one. The same applies to recordings, datasets, and training data fed into Ava.
How does time-zone overlap work?
We run 24/7, 365 days. Follow-the-sun ops or pure off-hours coverage, whatever fits your shift pattern.
What's actually included in the monthly fee?
Salary, statutory benefits, payroll, taxes, HR, equipment, software licenses, and full local compliance. The number you see is the number you pay, no add-ons, no surprise invoices.
How fast can we scale the team up?
5-10 days for net-new seats from our pre-vetted bench. Past clients have scaled from 2 to 40 agents in under a month.
Where are your teams based?
HQ is in Singapore and delivery hubs are based all across the Luzon area. We maintain operations across Florida, Indonesia, Malaysia, Vietnam, and Colombia. You contract with one Arbitrail SG entity regardless of where the team sits.
Do we get to interview candidates before they start?
Yes. We pre-vet from our bench and present a shortlist of 3 candidates per role for you to interview. Final yes/no is always yours.

Ready to scale
your team the smart way?

Book a free 30-minute call. No commitment, no pressure. We'll map out exactly how Arbitrail can help you save money, scale faster, and stay compliant.

No credit card needed 30-day pilot available Reply within 24 hours
Book a demo