Arbitrail Ava

AI agents that work alongside your team.

Ava handles repetitive, high-volume tasks at human-level quality. She learns from every interaction and operates 24/7, so your people focus on the work that actually moves the business.

6+Specialized agents
24/7Always on
70%L1 tickets handled
38sAvg resolution time
Trusted by travel & tech teams
What Ava runs

AI virtual agents that evolve with your business.

Arbitrail Ava (Advanced AI Virtual Agents) is an AI-agents service that evolves with your business. Powered by advanced language models and continuously learning from every engagement, Ava automates complex workflows, improves accuracy, enhances decision intelligence, and delivers human-like interactions at scale.

Customer Support
24/7 omnichannel customer service and query resolution at human-level quality.
Appointment Setting
AI-powered outbound engagement handling lead qualification and meeting scheduling.
IT Support
AI-driven helpdesk automating ticket resolution, troubleshooting, and L1 technical support.
Chat Support
Conversational AI managing real-time chat across web, app, and messaging platforms.
Revenue Improvement
Agents optimizing upsell, cross-sell, and conversion through data-driven engagement.
Answering Service
Always-on virtual receptionists handling inbound calls, FAQs, and message routing.
Three challenges we solve

The problems that
brought clients to us.

Every Arbitrail Ava engagement starts because something on the operating side stopped working. Here’s what we typically fix.

CHALLENGE 01

60% of agent time is repetitive work

Common tickets, password resets, FAQs. Humans burn out doing what AI can do better, faster, and at a fraction of the cost.

We fix it byAva handles the repetitive 60%. Humans focus on the 40% that matters.
CHALLENGE 02

24/7 coverage is unsustainable to staff

Night shifts, weekend gaps, language coverage, and predictable burnout cycles. Ava covers what humans cannot sustain.

We fix it byAlways-on coverage. No shifts, no burnout, no language gaps.
CHALLENGE 03

Quality drops as volume scales

More agents almost always means less consistency. AI delivers identical, audited, high-quality interactions at 10× the volume, without quality drift.

We fix it byIdentical, audited quality at 10× the volume. No drift.
How it works

From signed engagement
to live operations.

A four-step process tuned for Arbitrail Ava. Structured, transparent, and tied to outcomes.

01
1 week

Identify

Where automation creates the biggest impact, by ticket type, channel, or workflow.

02
2-3 weeks

Configure

Train Ava on your stack, brand voice, knowledge base, and integration endpoints.

03
30 days

Pilot

Live with feedback loop, human oversight, and continuous correction during ramp-up.

04
Ongoing

Scale

Full deployment with continuous learning, performance dashboards, and human escalation paths.

Common questions

Before you get in touch

What support and ops leaders ask before deploying Ava.

What can Ava actually do?
Ava handles roughly 60% of L1 support tickets across voice, chat, and email, including order status, password resets, refunds, FAQ answers, and routing complex cases to your human team with full context.
How does Ava integrate with our systems?
Ava connects to your CRM (Salesforce, HubSpot, Zendesk), order management, and knowledge base via API. Integration takes 1 to 3 weeks depending on the complexity of your stack.
What if Ava cannot answer something?
Ava routes the conversation to your human team with the full transcript, customer ID, attempted answers, and a confidence score, so the agent does not start cold.
How is Ava trained on our knowledge?
We ingest your knowledge base, macros, past tickets, and product docs during onboarding. You also get an admin console to fine-tune answers, add new flows, and audit Ava responses.
What is the pricing model?
Flat monthly fee per active agent, with no per-conversation or per-ticket charges. Pricing scales with the number of channels and integrations, not with conversation volume.
Get in touch

Let’s deploy Ava for your team.

Send a message about Ava, book a discovery call, or email us directly. We reply within 24 hours, weekdays.

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Faster path

Book a 30-min discovery call

If you know what you’re looking for, grab a slot on the calendar. No back-and-forth.

Open Calendly
Or reach us directly
Singapore HQ · Manila ops
Reply within 24 hours · weekdays
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